Returns & Exchanges

At Luna Baby Store Miami, we want you and your little one to love your new fashion finds. If you are not completely satisfied, we offer returns on unworn, unwashed items with original tags attached within 30 days of purchase.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the baby apparel items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack the items in their original packaging, ensuring all boutique tags and labels are intact to qualify for a full refund.

  • 3.
    Ship to Miami Boutique

    Print your prepaid shipping label and drop off the package at any authorized carrier location, or visit our Miami storefront for an immediate in-person return.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the items, we will process your refund to your original payment method within 5-7 business days.